Privacy Policy

At Rural Eats Agro Foods Private Limited, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following information:

  • Personal details: Name, phone number, email address, billing & shipping address
  • Payment details: UPI, debit/credit card, or net banking information (processed securely through payment gateways – we do not store card details)
  • Order details: Products purchased, transaction history, and preferences
  • Technical details: IP address, browser type, and device information for site analytics

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order status, offers, and updates
  • Improve our products, services, and website experience
  • Handle returns, refunds, and customer support queries
  • Comply with legal and regulatory requirements

3. Sharing of Information

  • We do not sell or rent your personal data to third parties.
  • We may share information with trusted service providers (courier partners, payment gateways, IT service providers) strictly for order processing and delivery.
  • We may disclose information if required by law, regulation, or legal process.

4. Data Security

  • We use industry-standard security measures to protect your personal data.
  • While we take all reasonable precautions, no online transmission is 100% secure. Customers are advised to protect their login and payment information.

5. Cookies & Tracking

  • Our website may use cookies to enhance browsing experience, analyze traffic, and remember preferences.
  • You can disable cookies in your browser, but some features of the website may not work properly.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal data
  • Request deletion of your account and data (subject to legal obligations)
  • Opt-out of marketing emails and SMS by contacting us

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

  • +91 98929 59344
  • [customercare.ruraleats@gmail.com]

 

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