Customer Support & Help

We are always here to help you with your orders, queries, or concerns. Your satisfaction is our top priority at Rural Eats Agro Foods Private Limited.

How Can We Help You?

1. Order & Delivery Support

  • Track your order using the tracking link sent on SMS/Email/WhatsApp.
  • Standard delivery takes 5–7 working days within India.

2. Returns & Refunds

  • Returns are accepted within 7 days for unused & unopened items.
  • Damaged or wrong products? Report within 48 hours with photo/video proof.
  • Refunds are processed within 7–10 working days after approval.

3. Bulk/Wholesale Orders

  • We supply in bulk (25kg/50kg bags) for industrial and business buyers.
  • Contact us for B2B pricing and export inquiries.

Contact Our Support Team

  • Call/WhatsApp: +91 9892959344
  • Email:[info@ruraleats.in] (customercare.ruraleats@gmail.com)

Address:

  Rural Eats Agro Foods Private Limited.

  Gat No. 432/A/2, Induri, Talegaon Chakan Road,

  Tal. Maval, Dist. Pune, Maharashtra, India 410507

Frequently Asked Questions (Quick Help)

Q. How do I track my order?

 A. Use the tracking ID sent after dispatch on the courier partner’s website.

Q. Can I cancel my order?

A. Orders can be cancelled before dispatch only. After dispatch, cancellation is not possible.

Q. Do you ship outside India?

A. Currently, we deliver across India. Export orders are handled separately (contact us).

Q. Who do I contact for complaints?

A. Please reach our Grievance Officer: Mr. Ganesh Jadhav at (mailto:customercare.ruraleats@gmail.com)

⭐ We promise to acknowledge your queries within 48 hours and resolve them at the earliest.

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