Shipping & Delivery Policy

At Rural Eats Agro Foods Private Limited, we aim to deliver your orders safely and on time. Please read our shipping policy carefully.

1. Order Processing

Orders are usually processed and dispatched within 2–3 working days after confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.

2. Delivery Timelines

Standard delivery across India takes 5–7 working days, depending on your location.
Remote or rural areas may take a few extra days.
Delays may occur due to courier issues, weather conditions, or unforeseen circumstances.

3. Shipping Charges

Free shipping may be offered on selected products or order values (as per promotions).
Shipping charges (if any) will be displayed at checkout before payment.

4. Order Tracking

Once dispatched, you will receive a tracking ID and courier details via SMS/Email/WhatsApp.
You can track your order status directly through the courier partner’s website/app.

5. Shipping Coverage

We currently ship across India.
For international or bulk export orders, please contact us directly at [customercare.ruraleats@gmail.com]

6. Incorrect Address / Failed Delivery

Please ensure your address and contact details are accurate at checkout.
If the order is returned due to an incorrect/incomplete address or repeated failed delivery attempts, reshipping charges may apply.

7. Damaged or Missing Products

If your package is damaged or items are missing, report it within 48 hours of delivery with photo/video proof.
We will arrange a replacement or refund as per our Refund & Return Policy.

Contact for Shipping Support